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Online access to your account

Your First Super account goes wherever you go, allowing you instant access whenever you need it, no matter where you are. Regardless of whether you have a superannuation, TTR or Retirement Income account, all can be accessed through firstonline.

Keep track of your super with firstonline

With firstonline you can:

  • View your Super, TTR and Retirement Income account balances
  • View and update your personal details
  • Check your investment strategy
  • See how your investment options have been performing
  • View and download your account transactions
  • Check your nominated beneficiary information
  • Update your non-binding beneficiaries
  • Check your insurance cover (super account only)
  • Access your annual statements

1. Login to firstonline

If you already have a firstonline account, you can use the same login details to access your TTR or retirement account.

Log into firstonline

2. New to firstonline?

Setting up your secure access to firstonline is easy. It only takes a minute; all you need is your member number.

Register for firstonline

Access on the go

The First Super App, gives you access to your First Super account anywhere, at any time, giving you total flexibility and control.

iOS App button

Android App button



1.How do I obtain an account balance?

You can view your account balance on the My Dashboard or by going to ‘Benefit details’.

2. What if I forget my login details?

Go to Member log-in and click Forgotten password and we will send you an SMS or email you to reset your password.

We can also reset your password over the phone by calling 1300 360 988.

3. How do I update my details?

You can update your contact details by going to ‘My Details’, click on the Edit button to update your details. You can also submit your Tax File Number if we haven’t got this.

4. Can I change my investment option?

You can print and complete the Investment Choice application form and email the completed form to mail@firstsuper.com.au


If you would like to talk to us about registering for firstonline, or if you have any other questions, please call our Member Services Team on 1300 360 988, or email us.