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Contact Us



Call us

Member Services
1300 360 988

Employer Services
1300 943 171

Overseas call
+61 3 8663 2110

Our Australia-based contact centre is open 8am-6pm AEDT weekdays.

Translation and Interpreting Service (TIS National)
131 450

Email and Post

Email us

Members: mail@firstsuper.com.au
Employers: employers@firstsuper.com.au

Write to us
First Super
PO BOX 666
Carlton South VIC 3053

1300 362 899

Visit us

Metro and Regional Member Service coordinators

You can make an appointment with one of our friendly Member and Employer service coordinators at one of our regional office locations or at our main office:

Level 1, 165 Bouverie Street
Carlton VIC, 3053

> Regional office locations

Financial Advice team

Make an appointment with the Financial Advice team or to book a Super or Retirement Health check.

> Financial Advice team

Changing jobs

Important fund numbers

Australian Business Number (ABN): 56 286 625 181
Superannuation Product Identification Number (SPIN) & Unique Superannuation Identifier (USI): FIS0001AU

Making a complaint

We want you to have the best experience possible with us, so we take complaints very seriously. See details about our complaints process.

> How to make a complaint