Support for your staff

Benefits of First Super as your default super fund

• We’re a top performing fund
  We have strong long-term investment returns. And don’t just take our word for it: we’ve been chosen as Money magazine’s Best Balanced Super Product for 2024. This is due to the consistency of our performance over 1, 3, 5 and 10 years¹. Plus, we’ve got a Gold Rating from SuperRatings for our superannuation and retirement products².
• Competitive fees and transparent costs
  We’re committed to only charging fees to cover costs and services. Our profits go to our members, not shareholders, leaving members with more savings in retirement.
• Personal advice
  Super can be complex and financial planning can be expensive. This is why the cost of most advice to our members is included as part of their membership. Members can meet with a First Super Financial Planner to find out if their super is on track for the future. Our most popular advice offerings are our Super or Retirement Health Checks, available at no extra cost. For more complex needs, we offer comprehensive personal advice.
• Education and support
  We offer face-to-face educational seminars, one-on-one meetings, and webinars to support our members. And our Member Services Team are either a call or click away (via our website) if they have any questions.
• We focus on service
  Our local Coordinators and Member Services Team take time to help our members. They can help explain super in simple terms, combine super accounts and help fill out paperwork.
• Affordable insurance for different types of work
  We offer death, Total and Permanent Disablement (TPD) and income protection insurance at different prices for different occupations – all negotiated at lower group rates. And we paid out more than 96% of insurance claims last financial year.
• Online account
  Members can check their super balance, contributions, transactions and insurance though their firstonline account. They can also update their non-binding nominations and contact details.
• Mobile app makes super easy
  Members can access their firstonline account through our mobile app. They can check their current super balance and receive notifications when contributions are paid into their account.
• Diverse investment options to suit different needs
  Our investment options are designed for choice and control. Members can choose investment options that suits their individual goals and risk profile. They can change investment options when their needs change.
• KiwiSaver transfers for New Zealand members
  Members who’ve moved from New Zealand to Australia can bring their KiwiSaver across the ditch and save on fees and taxes.