Maintain your insurance cover with an active account
Your insurance could end if you do not keep your account active.
What is an ‘inactive’ super account?
If your super account does not receive a contribution or money transferred from another fund within 16 months, your account becomes ‘inactive’ and your insurance through super will cease.
Contributions include:
- Employer contributions
- Personal contributions
- Spouse contributions
How does a super account become ‘inactive’?
There are many reasons why a super account may be become ‘inactive’. An ‘inactive’ account is when your super account stops receiving regular contributions for 16 months (usually contributions you receive from your employer).
It can happen at certain life stages: when changing jobs or taking time out of the workforce for study, redundancy or caring responsibilities.
How do I keep my insurance cover?
To stay protected and keep your automatic insurance cover with First Super there are two options you can take.
Keep your insurance cover by:
Online insurance opt-in form
This form lets us know you’d like to keep your insurance cover regardless of contributions.
Make a contribution1
Making a personal contribution, ‘activates’ your account. Log into your account for BPay details.
As long as your account has sufficient funds, by taking one of these actions within 16 months you will make your super account ‘active’ again.
1 A contribution made by a spouse or employer within 16 months would also activate your account.
What happens if my insurance is cancelled?
Unless you have told us you want to keep your cover even if no contributions are being paid into your account, we’ll contact you after 9 months, then at 12 months and at 15 months to let you know that your cover may stop. At 16 months your insurance cover will cease.
Can I re-apply for insurance cover?
There are two pathways to reinstate your automatic insurance cover:
Pathway 1
Automatic cover (Blue collar / manual member) will start again on the date an active contribution is received if:
- You are aged 25 or older; and
- Your account balance has reached $6,000 or more at least once
The recommencement of insurance cover will be Limited cover for 24 months. If you are still actively employed after 24 months with contributions going into your account, the Limited cover restriction will be removed, and full cover will be provided.
Pathway 2
You may apply for underwritten cover with the insurer. If accepted by the insurer some exclusions may apply.
See the Insurance Guide for full details.
We’re here to help, so get in touch.
If you have any questions, please call our Member Services Team on 1300 360 988, or email us.