Annual statements
Your 2025–26 statement will be available in November
We’re preparing your annual statement now.
Statements will start becoming available in November.
If you receive your statements online, we’ll let you know when yours is ready. If you receive paper statements, we’ll send yours to you by post.
If you have the First Super app with notifications turned on, we’ll let you know there too.
Check your super now
While we get your statement ready, you can already keep track of your account in firstonline or the First Super app.
You can:
- check your balance
- view your contributions and transactions
- check your investment options
- review your insurance cover, if applicable, and beneficiary details
- update your contact details
Keep your contact details up to date so we can reach you when your statement is ready.
New to firstonline?
Setting up secure access only takes a minute. You’ll need your member number handy.
If we don’t have an email address or mobile number for you, contact Member Services before you register.
Investment update
How your super performed in 2025–26
Michael McQueen, Head of Investments, talks through what happened in markets over the year, how First Super’s investment options performed and what the team is watching in the year ahead.
See the full investment update.
When will my statement be ready?
2025–26 annual statements will be available from November. We’ll let you know when yours is ready.
Why does it take until November?
There are a number of checks we need to complete before annual statements can be issued. Investment returns for the financial year need to be finalised. We also check member information and transactions, complete several audits and meet our reporting requirements.
How will I know when it’s ready?
If you receive your statements online, we’ll email you to let you know when yours is available in firstonline.
If you have the First Super app with notifications turned on, we’ll let you know there too.
If you receive paper statements, yours will be sent to you by post.
You can check or update your contact details in firstonline.
Where do I find my statement?
If you receive your statements online, log in to firstonline, select Statements from the top navigation, then select 2026 Annual statement once it’s ready.
What’s on my statement?
Your annual statement gives you a snapshot of your account for the financial year, including information about your balance, investment performance and transactions.
If you have insurance through First Super, it also includes information about your cover.
I need my statement for Centrelink. What if it isn’t ready yet?
Some members may need their annual statement for Centrelink purposes.
If you need your statement before it’s available, call our Member Services team and we’ll help you with what you need.
I don’t have firstonline. How do I register?
You can register for firstonline using your member number. If we don’t already have either an email address or mobile number for you, call Member Services on 1300 360 988 before registering.
Once you’re registered, you can also access your account through the First Super app.
We’re here to help
Our Member Services team is available Monday to Friday, 8am–6pm AEST/AEDT. Call us 1300 360 988 or email us.