First Super is working with CSBA to conduct some member research during July. You may receive an email or SMS from CSBA on our behalf, to invite you to participate in an online survey. Find out more
We’ve helped thousands of people successfully transfer their KiwiSaver over to Australia.
We’re here to answer all your KiwiSaver transfer questions and we’ll help you through every step of the process. Transfer your KiwiSaver today in just four steps.
Simply join First Super online (takes 5 minutes). Make note of your member number.
Contact us and request a KiwiSaver Acceptance Letter (KSAL). You will need to provide the KSAL to your KiwiSaver fund for your KiwiSaver transfer.
For the KSAL you will need to provide us with:
Contact your KiwiSaver Fund and:
Send all completed forms, supporting documentation and First Super’s KSAL back to your KiwiSaver fund.
We recommend you follow up with your KiwiSaver fund to confirm they have all the correct information they need to process your KiwiSaver transfer.
Your KiwiSaver fund will notify you when they have processed and transferred your KiwiSaver to First Super.
It takes a few days before you can see your KiwiSaver transfer in your account. We’ll send you confirmation once your KiwiSaver is in your actual account.
The whole transfer process takes approximately 2–6 weeks.
It’s important to note that your KiwiSaver fund may call this form something else, such as a Permanent Emigration Transfer Request form.
Usually, the form requires you add some or all of the following information:
Remember to send all completed forms, supporting documentation and KSAL to your KiwiSaver fund.
Sometimes, it can take longer than expected to transfer your KiwiSaver funds to Australia.
These delays are often outside our or your KiwiSaver Scheme provider’s control. So, it’s hard to know if they’ll affect your transfer.
We work closely with the KiwiSaver providers to resolve these issues. And together, we look for ways to improve the transfer process between the two countries.
If you would like help transferring your KiwiSaver to Australia, or have any other questions about your super, please call our Member Services Team on 1300 360 988, or email us mail@firstsuper.com.au.
"*" indicates required fields
Print with images
Print text only