Contact Us
We’re here to help, so let’s talk.
Call us
Member Services
1300 360 988
Employer Services
1300 943 171
Overseas call
+61 3 8663 2110
Our Australia-based contact centre is open Mon-Fri, 8am-6pm AEST / AEDT
Translation and Interpreting Service
> Speak with us in your language
(TIS National) 131 450
Email and Post
Email us
Members: mail@firstsuper.com.au
Employers: employers@firstsuper.com.au
Write to us
First Super
PO BOX 666
Carlton South VIC 3053
Fax
1300 362 899
Visit us
Metro and Regional Member Service coordinators
You can make an appointment with one of our friendly Member and Employer service coordinators at one of our regional office locations or at our main office:
Level 1, 165 Bouverie Street
Carlton VIC, 3053
Financial Advice team
Make an appointment with the Financial Advice team or to book a Super or Retirement Health check.
Changing jobs
Important fund numbers
Australian Business Number (ABN): 56 286 625 181
Superannuation Product Identification Number (SPIN) & Unique Superannuation Identifier (USI): FIS0001AU
Making a complaint
We want you to have the best experience possible with us, so we take complaints very seriously. See details about our complaints process.